Osama Nasser

Osama Nasser

System Administrator
Technical Support Engineer

About Me

Hello! I'm an IT professional with more than ten years of experience in IT field, gained through them a wide range of skills in systems installation, configuration, upgrading, maintenance and much more, which accelerate me to do what is required quickly and efficiently.

Resume

Experience

System Administrator

October 2021 - Current Almowazi.com
  • Monitor and control network security using “FortiGate Firewall”.

  • Manage the physical, virtual, and cloud server’s environment via “VMWare ESXI” and “Amazon AWS”.

  • Managing company cloud emails hosted on “Microsoft Office 365”.

  • Ensure servers and clints are secure using “Kaspersky Security Center”.

  • Perform and test daily system backups and restores via “Veeam Backup and Replication”.

  • Build and deploy new servers on the network as required.

System Administrator

June 2018 – August/2021 Brandatt.com
  • Build and deploy new servers on the network as required.

  • Manage the physical and virtual server’s environment.

  • Ensure files security through access control.

  • Monitor performance and maintain systems according to requirements.

  • Modify, and repair computer and server’s hardware and software as needed.

  • Test, install and configure new PCs for the new employees.

  • Troubleshoot and solve problems reported by employees.

  • Ensuring parity between dev, test, and production environments

Technical Support Engineer

July 2017 - June 2018 Fasttelco
  • Diagnose and troubleshoot technical issues, including account setup and network configuration

  • Taking ownership of customer issues reported and seeing problems through to resolution

  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.

  • Respond to requests for technical assistance via phone and electronically.

System Administrator

April 2012 - June 2017 Etisal International
  • Diagnose and troubleshoot technical issues, including account setup and network configuration

  • Taking ownership of customer issues reported and seeing problems through to resolution

  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.

  • Respond to requests for technical assistance via phone and electronically.

Technical Skills

MICROSOFT WINDOWS SERVER

AMAZON AWS

VIRTUALIZATION

SECURITY

OFFICE 365

MICROSOFT AZURE

NETWORKING


Testimonials

Dalia Harkous

Development Manager | Brandatt.com

"Osama displays exemplary professionalism and is able to take on challenges. He learns quickly and is an asset to any team."

Wasim Farag

Operation Manager | Fasttelco

"Osama is truly dedicated towards his work. He efficiently manages multiple responsibilities. Moreover, his decision making and problem solving skills are very powerful."

Ahmed Ibrahim

iOS Developer | Brandatt.com

"Osama is a great co-worker and problem solver. He is quick to extend his helping and supporting hand and makes a good team player."

Download Resume

Certificates

Get in Touch

Contact Form

Salmiya, Kuwait
[email protected]
+965 66197485
Freelance Available